Frequently asked questions

When will my order arrive?
We know you’re excited to get your exclusive Dog Person Day items! Orders are processed and shipped within 3-5 business days. Once your order is on its way, you’ll receive a tracking number to follow it right to your doorstep! Shipping generally can take up to 5-7 business days to arrive.
How long is the Dog Person Day merchandise available?
This collection is a limited edition for Dog Person Day 2025! Merchandise will be available until September 30, 2025, or while supplies last.
The item I wanted is sold out, will you restock?
Our Dog Person Day items are limited. That said, we’re always thinking of new ways to celebrate dog people!
Can I return or exchange my order?
We want you to love your purchase! At this time, all sales are final, so we’re not able to offer returns or exchanges. Thank you for understanding.
My order arrived damaged, what do I do?
Oh no—we’re so sorry about that! Please email us at dogpersonday@thefarmersdog.com, and our team will be happy to make it right.
What happens if my package gets lost or stolen?
Please check tracking to ensure your order was delivered and not delayed. If something goes wrong in transit, please reach out to us at dogpersonday@thefarmersdog.com with your order number so we can work with the shipping carrier. While we can’t guarantee replacements for lost or stolen packages, we’ll do our best to support you and work toward a solution.
Can you ship outside the US?
At this time, we’re only able to ship orders within the 48 contiguous United States, plus Washington DC.
Shipping & Taxes
Taxes and shipping fees will be calculated  at checkout.